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1GOneGrand
Managed IT · Manchester

Managed IT for teams of any size, from a five-person startup to firms with hundreds of staff. A UK helpdesk that answers, Microsoft 365 and Google Workspace looked after, devices secured, and on-site visits across Greater Manchester. One price per user, no setup fee, rolling monthly.

From
£29/user
Setup fee
£0
Urgent response
4 hours
Prices up front

One price per user. No upper limit.

Every plan covers the helpdesk, device security and Microsoft 365 or Google Workspace admin.

Essentials

£29

per user / month

Remote teams that need a helpdesk.

UK remote helpdesk, 8am to 6pm · Microsoft 365 or Google Workspace admin

Business

Popular

£49

per user / month

Offices across Greater Manchester.

On-site visits across Greater Manchester · Microsoft 365 backup

Secure

£69

per user / month

Teams handling sensitive data.

24/7 monitoring and response · Cyber Essentials support

From 5 users, no upper limit. Volume pricing for 50+ users. Rolling monthly, no setup fee. Microsoft 365 licences at cost. Prices exclude VAT.

Full pricing
What you get

What managed IT covers.

The jobs that land on whoever sits nearest the router, handled by people who do it all day.

01

UK helpdesk

Phone, email and Teams support, 8am to 6pm, answered by engineers rather than a ticket bot.

02

Microsoft 365 and Google Workspace

Accounts, licences, mailboxes, shared drives, MFA and permissions managed for you.

03

Device security and patching

Laptops and phones patched, encrypted and protected with EDR antivirus, wherever your staff work.

04

Starters and leavers

New starters get a working laptop and accounts on day one. Leavers lose access the moment they go.

05

On-site visits

Included on Business and Secure across Greater Manchester, for office moves, Wi-Fi and hardware.

06

Backup and Cyber Essentials

Microsoft 365 backup from Business up. Secure adds 24/7 monitoring and Cyber Essentials support.

How it works

Four steps. No surprises.

01

Audit call

We look at your users, devices, accounts and pain points, then send a fixed per-user price in writing.

02

Onboarding

Devices enrolled, admin access documented, security baselines applied and your staff told how to reach us.

03

Day-to-day support

Helpdesk tickets, patching, starters and leavers, and on-site visits when something needs hands.

04

Review and improve

Regular reviews of risks, spend and licences. Secure plans get a quarterly IT strategy session.

Why OneGrand

How we differ from a typical agency.

Not every agency works this way, but plenty do. Here is what changes when you work with us.

PricingTypical agency: Setup fees, call-out charges and long contracts.OneGrand: One price per user, no setup fee, rolling monthly.
Team sizeTypical agency: Plans capped at a team size, then a different price list.OneGrand: From 5 users with no upper limit, volume pricing from 50.
ResponseTypical agency: Best-endeavours response with no consequence for missing it.OneGrand: 4-hour urgent response on Business, with SLA credits if we miss.
LicencesTypical agency: Microsoft 365 resold with a markup.OneGrand: Microsoft 365 licences passed on at cost.
ExitTypical agency: Admin passwords held back when you leave.OneGrand: Every admin credential and document handed over.
Questions

Straight answers.

If yours is not here, email us and you will get a reply within one working day.

Our plans are £29 per user a month for Essentials, £49 for Business and £69 for Secure. Elsewhere in Manchester and the UK, managed IT typically ranges from about £20 to £85 per user a month, often with a setup fee. We charge no setup fee and contracts roll monthly.

IT that just works, at one price per user.

Tell us how many people you have and what is going wrong. You will get a fixed monthly price within one working day.